Bluff Rides Transportation Services LLC — Privacy & Data Policy
Data Controller Information
Bluff Rides Transportation Services LLC
Pine Bluff, Arkansas
Email: services@bluffridestransportationservicesllc.com
bluffridestransportation@gmail.com
Phone: 870-263-5376
Bluff Rides Transportation Services LLC is the data controller, meaning we are responsible for deciding how your personal information is collected, used, and protected.
Why We Collect Data
We collect personal information to:
- Provide safe and reliable transportation services
- Verify rider and driver identity
- Complete ride bookings and dispatching
- Communicate ride updates and confirmations
- Ensure safety through background checks
- Process payments and receipts
- Improve our services and customer experience
- Comply with legal and safety requirements
We only collect the information necessary to operate Bluff Rides safely and effectively.
Personal Data We Collect
Depending on whether you are a rider, driver, or website visitor, we may collect:
A. Rider Information
- Full name
- Phone number
- Pickup and drop‑off locations
- Ride history
- Payment information (processed securely through third‑party providers)
- Background check information (if required)
B. Driver Information
- Full name
- Phone number
- Driver’s license information
- Vehicle details
- Insurance information
- Background check results
- Ride acceptance and performance data
C. Website & App Data
- IP address
- Device type
- Browser type
- Pages visited
- Cookies (for website functionality)
We do not sell personal data to third parties.
How We Use Your Data
We use your information to:
- Book and dispatch rides
- Match riders with the nearest available driver
- Provide customer support
- Verify identity and maintain safety
- Process payments
- Send ride confirmations and updates
- Improve our services and operations
- Meet legal and regulatory requirements
How We Protect Your Data
We take data protection seriously. Bluff Rides uses:
- Secure servers
- Encrypted communication
- Restricted access to sensitive data
- Background‑checked staff
- Regular safety reviews
We only keep your data for as long as necessary to provide services or meet legal obligations.
Sharing Your Data
We may share your information with:
- Background check providers
- Payment processors
- Law enforcement (only when legally required)
- Drivers (only the information needed to complete your ride)
We never sell or rent your personal information.
Your Privacy Rights
Depending on your location, you may have the right to:
- Access your personal data
- Request corrections
- Request deletion
- Opt out of marketing messages
- Request a copy of your data
To exercise these rights, contact us at both emails:
services@bluffridestransportationservicesllc.com
bluffridestransportation@gmail.com
Updates to This Policy
We may update this Privacy Policy as our services grow. Any changes will be posted on this page with an updated revision date.